To schedule a new appointment please follow these instructions:
1. Send a new email to:
2. Subject line: New Appointment Request – Your Name
3. We will contact you back and schedule you in as soon as possible.
4. The more flexible you are with dates the easier it will be to get you in
5. Please include this filled out template in the email:

Your name:
Phone number:
New or returning client: 
Service(s) requested:
Preferred stylist:
Preferred day/time:
Back up stylist 1:
Back up stylist 2:
Additional notes:

We are answering emails Tuesday through Saturday and will get back to you as quick as possible with some options.  

Please note Maddie and Ilona are not taking new clients at this time, and many of our stylists are scheduled  several months out, we are offering waitlists and encouraging clients to schedule their next couple of appointments.

We are also carrying a new product line, which you can purchase in the salon, or online if you head on over to Hair Story and pick up some product, you will receive 20% off in savings, and Jet Black will receive some proceeds.  

Looking forward to seeing everyone in our chairs!  

xo Ilona & Staff

Online Appointment Scheduling

We’re currently allowing hair cuts and blowdry’s to be scheduled using our online booking tool.  For colour services please contact us by email or phone.




Owner & Stylist

Zodiac: Gemini

Recommends:  Negroni or a glass of Red Wine at North & Navy accompanied by any of their pasta dishes.

Bucket List Items: 

  1. Compete on MasterChef Canada
  2. Create an award winning collection for NAHA’s
  3. Help build homes or a school in a 3rd world country.


Owner / Photographer

Zodiac: Pisces

Recommends: 80 day dry aged Ribeye at Fauna, or the North East Ipa at Flora Hall Brewing.

Outside of Jet Black:

  1. Mountain Biking, Soccer, Snowboarding
  2. Software Architect at a fast growing company (Assent Compliance)
  3. Being a dad to our little guy James.



Zodiac: Leo

Recommends:  The green curry at Royal Thai

Bucket List Item: To own a dog shelter for rescue dogs.

Next Destination:  Italy or Alaska




Zodiac:  Virgo

Bucket List:  To one day have a salon business of my own, also visiting Paris, Dubai and Vegas!

Loves: Swimming and watching movies





Zodiac:  Capricorn

Outside of Work:

  1. Heavy Metal Concerts
  2. Spa Days
  3. Horror Movies

Bucket List Item: Hike Trolltunga (Norway)

Leila (On maternity leave)

Leila (On maternity leave)


Zodiac: Cancer

Recommends:  Drop by in the afternoon to the Whalesbone on Kent St for a bowl of chowder and a lobster roll for a quick and yummy lunch!

Guilty Pleasure: instant noodles




Zodiac: Aries

Recommends: Mooshu for their delicious and also vegan friendly Ice Cream.

Bucket List Items:

  1. Refurbish a van and tour around.
  2. Go snowboarding and surfing in Japan.
  3. Take my mom travelling.



Zodiac: Aquarius

Recommends: An Elderflower Collins at Joeys

Loves: Travelling, spending time at the cottage and the outdoors.

Nickname: Pie





Recommends:  Crispy beef from Sweet Basil

Hobbies: collector of plants, foraging the forests, cat mom, creating art in all mediums.

Next Destination: New York to visit my family





Zodiac:  Aries

Loves:  Cuddling with my cats, playing animal crossing, bullet journaling

Recommends: jumbo chicken tenders at Umbrella Bar




Front Of House

Zodiac:  Capricorn

Would love to visit:  Peru or Taiwan

Studying: Biopharmaceutical Science



Front Of House

Zodiac:  Sagittarius

Recommends:  Fennel & Sausage Zzzzza from Heart Breakers paired with a Dominion City Civi Pilsner

Next Adventure: Road trip across Canada with my bestie!



Front Of House

Zodiac:  Libra

Recommends: Queen Elizabeth pizza from Pizza Nerds


Would love to visit: Switzerland


Download our Price List

Please note prices are before taxes, haircuts include a shampoo and blow dry.  Bang trims & consultations are Free, please call in to schedule.


Reward Points

As a client of Jet Black you automatically earn reward points on every visit, but you can also earn points in other ways! 

100 points is equivalent to $1.00

Earn Rewards

  • 1000 points – refer a new client
  • 5 points – for every $1 spent on retail products
  • 1 point – for every $1 spent on services

Redeem Rewards

  • On checkout ask our receptionist to verify your balance and apply your points (minimum $5)

Retail Rewards

Bring back 5 empty product containers for us to recycle (purchased at Jet Black) and your next product is on us!

Contact Us

You can contact us by email or phone and we will get back to you during business hours or before.

Phone: (613) 569-4247
386 MacLaren Street Ottawa, Ontario K2P 0M8
Tuesday – 10:00-6:00
Wednesday – 9:00-8:00
Thursday – 9:00-8:00
Friday – 9:00-5:00
Saturday – 9:00-5:00

Jet Black Hair & Studio (613) 569-4247