How does time based pricing work?

Time-based pricing is fairly straightforward.  If you’ve decided for your next appointment that you would like to go lighter, add some colour, and maybe switch up your style, your stylist will let you know that you will require an appointment of 4 hours (for example).  If your stylist charges $100 per hour, then your bill at the end of your appointment will be $400 + tax, there are no other add-ons and no added tips or gratuity. 

So, you don’t accept gratuity?

No, with time-based pricing gratuity is not expected, our stylists have set their prices based on their level of skill and expertise.  With time-based pricing, your time in the salon is spent 100% 1 on 1 with your stylist, we will no longer be overlapping appointments, we’re hoping to elevate the experience in the salon and meet all of your hair needs and expectations. 

Why do you offer time-based pricing?

It is a more clear way to set up reservation time, the expectation of the client, be more inclusive, gender neutral and elevate our industry and be paid for our expertise based on time, and not by product.  

We also feel that tipping has gotten out of hand across many industries and it should be up to the business to provide our employees with a stable, guaranteed livable income, and at the same time set the expectation of the cost for our clients without any additional fees/tips etc.

What about your stylists, how does this affect their pay?

At Jet Black we have always started out our junior and apprentice stylists on an hourly pay and graduated them to commission as their client list and experience grows.  We have (always) had a fallback plan in place for all stylists to receive an hourly wage if their commission for that period is too low (this has never happened).

Time based pricing doesn’t change the renumeration structure, in fact it benefits the stylist as longer appointments are scheduled for the correct amount of time, and they are compensated for the time that they have spent working. (ie: in the past a haircut that took an extra 30 minutes every visit was still charged a flat haircut rate).

Jet Black also provides education, travel and comprehensive health and dental benefits to all our employees.

What if my service takes a little bit longer?

Under normal circumstances where the appointment took longer than expected, the quoted/booked time is the time that will be charged, there are no overage charges.  In the event that you’ve decided to change direction to something requiring more time, we’ll discuss that at the beginning of your appointment and make a decision at that time.

Hair Cuts

All haircuts are customized to your specific hair goals and include a wash and style. 

~1 Hour

Textured Hair Cuts

These services are performed by stylists specifically trained in all textures of hair. This includes a cut, wash and style.

Please arrive with your hair dry, detangled, curly and down (no ponytails please or pulled back)

~1-2 Hours

Hair Colour

Everything from grey coverage to a full-on hair colour change, we have a team that can do it all.

~2-3 Hours

Blondes

Foilyage, Balayage, Babylights, Highlights, You don’t need to know which one you need, just how blonde you want to be and we take care of the rest

~3-6 Hours

Rainbow Colours

Just an accent or the whole unicorn. We can do it all

~4-7 hours

Extensions

Our extension specialists are trained in several extension methods so we can find the right one for you. This service requires an in person consultation and deposit prior to booking.

Time is based on in person consultation.