Beginning in September 2022, Jet Black has switched how we bill for appointments, we have switched to a time-based pricing model. Existing appointments will continue to use our old prices, you can find out more below under prices.
We are answering emails Tuesday through Saturday and will get back to you as quick as possible with some options.
Please note Maddie and Ilona are not taking new clients at this time, and many of our stylists are scheduled several months out, we are offering waitlists and encouraging clients to schedule their next couple of appointments.
We are also carrying a new product line, which you can purchase in the salon, or online if you head on over to Hair Story and pick up some product, you will receive 20% off in savings, and Jet Black will receive some proceeds.
Looking forward to seeing everyone in our chairs!
xo Ilona & Staff
Ilona - $130/hr
Owner & Stylist
Recommends: Wednesday morning yoga at Pure Yoga with Jen 🙂
Bucket List Items:
- Compete on MasterChef Canada
- Create an award winning collection for NAHA’s
- Help build homes or a school in a 3rd world country.
Owner / Photographer
Recommends: A yummy dinner at Arlo, or heading over to the Whalesbone for some Oysters.
Outside of Jet Black:
- Mountain Biking, Soccer, Snowboarding
- Software Architect at a fast growing company (Assent)
- Being a dad to our little guy James.
Brooke - $95/hr
Recommends: The green curry at Royal Thai
Bucket List Item: To own a dog shelter for rescue dogs.
Next Destination: Italy or Alaska
Jess - $125/hr
Next Destination: Down south to a Caribbean Island
Loves: Christmas every year.. Obsessed
Leila (On maternity leave)
Recommends: Drop by in the afternoon to the Whalesbone on Kent St for a bowl of chowder and a lobster roll for a quick and yummy lunch!
Guilty Pleasure: instant noodles
Maddie - $125/hr
Recommends: Mooshu for their delicious and also vegan friendly Ice Cream.
Bucket List Items:
- Refurbish a van and tour around.
- Go snowboarding and surfing in Japan.
- Take my mom travelling.
Miranda - $85/hr
Would love to visit: Anywhere with capybaras
Loves: The Jonas Brothers, making weird earings & playing my ukulele!
Skye - $115/hr
Recommends: An Elderflower Collins at Joeys
Loves: Travelling, spending time at the cottage and the outdoors.
Tatiana - $100/hr
Recommends: Crispy beef from Sweet Basil
Hobbies: collector of plants, foraging the forests, cat mom, creating art in all mediums.
Next Destination: New York to visit my family
Front Of House
Would love to visit: Peru or Taiwan
Studying: Biopharmaceutical Science
Front Of House
Bucket List: Visit a national park in South Africa, visit Tokyo
Recommends: Arlington 5 for a morning coffee, Erlings Variety for a delicious Dinner
Front Of House
Recommends: Queen Elizabeth pizza from Pizza Nerds
Would love to visit: Switzerland
How does time based pricing work?
Time-based pricing is fairly straightforward. If you’ve decided for your next appointment that you would like to go lighter, add some colour, and maybe switch up your style, your stylist will let you know that you will require an appointment of 4 hours (for example). If your stylist charges $100 per hour, then your bill at the end of your appointment will be $400 + tax, there are no other add-ons and no added tips or gratuity.
So, you don’t accept gratuity?
No, with time-based pricing gratuity is not expected, our stylists have set their prices based on their level of skill and expertise. With time-based pricing, your time in the salon is spent 100% 1 on 1 with your stylist, we will no longer be overlapping appointments, we’re hoping to elevate the experience in the salon and meet all of your hair needs and expectations.
Why do you offer time-based pricing?
It is a more clear way to set up reservation time, the expectation of the client, be more inclusive, gender neutral and elevate our industry and be paid for our expertise based on time, and not by product.
We also feel that tipping has gotten out of hand across many industries and it should be up to the business to provide our employees with a stable, guaranteed livable income, and at the same time set the expectation of the cost for our clients without any additional fees/tips etc.
What about your stylists, how does this affect their pay?
At Jet Black we have always started out our junior and apprentice stylists on an hourly pay and graduated them to commission as their client list and experience grows. We have (always) had a fallback plan in place for all stylists to receive an hourly wage if their commission for that period is too low (this has never happened).
Time based pricing doesn’t change the renumeration structure, in fact it benefits the stylist as longer appointments are scheduled for the correct amount of time, and they are compensated for the time that they have spent working. (ie: in the past a haircut that took an extra 30 minutes every visit was still charged a flat haircut rate).
Jet Black also provides education, travel and comprehensive health and dental benefits to all our employees.
What if my service takes a little bit longer?
Under normal circumstances where the appointment took longer than expected, the quoted/booked time is the time that will be charged, there are no overage charges. In the event that you’ve decided to change direction to something requiring more time, we’ll discuss that at the beginning of your appointment and make a decision at that time.
All haircuts are customized to your specific hair goals and include a wash and style.
Textured Hair Cuts
These services are performed by stylists specifically trained in all textures of hair. This includes a cut, wash and style.
Please arrive with your hair dry, detangled, curly and down (no ponytails please or pulled back)
Everything from grey coverage to a full-on hair colour change, we have a team that can do it all.
Foilyage, Balayage, Babylights, Highlights, You don’t need to know which one you need, just how blonde you want to be and we take care of the rest
Just an accent or the whole unicorn. We can do it all
Our extension specialists are trained in several extension methods so we can find the right one for you. This service requires an in person consultation and deposit prior to booking.
Time is based on in person consultation.
You can contact us by email or phone and we will get back to you during business hours or before.
|Phone: (613) 569-4247|
|386 MacLaren Street Ottawa, Ontario K2P 0M8|
|Tuesday – 10:00-6:00|
|Wednesday – 9:00-8:00|
|Thursday – 9:00-8:00|
|Friday – 9:00-5:00|
|Saturday – 9:00-5:00|